Nursing Home Resources by State
If you believe a loved one is experiencing abuse or neglect in a nursing home or long-term care facility, help is available. Every state has agencies, hotlines, and advocates dedicated to protecting elderly residents and holding facilities accountable.
For any life-threatening emergency, call 911 immediately.
Jump to Your State
- Alabama
- Alaska
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Top Elder Abuse Resources for Victims of Abuse
A
Alabama
- Adult Abuse, Neglect & Exploitation Hotline: 1-800-458-7214
- Assisted Living Facility Complaints: 1-866-873-0366
- Health Care Facility Complaints: 1-800-356-9596
- Alabama Adult Protective Services
- Alabama Medicaid Agency
Alaska
- Alaska Protective Services (local): 907-269-3666
- Alaska Protective Services (out of state): 1-800-478-9996
- Long-Term Care Ombudsman (local): 907-334-4480
- Long-Term Care Ombudsman (out of state): 1-800-730-6393
- Office of Elder Fraud & Assistance: 907-334-5989
- Alaska Adult Protective Services
- Alaska Long-Term Care Ombudsman
- Alaska Department of Law
Arizona
- Adult Protective Services: 1-877-767-2385 | TTD: 1-877-815-8390
- Arizona Long-Term Care Ombudsman
- Arizona Area Agencies on Aging
Area Agency on Aging by County:
- Maricopa: 1-602-264-4357
- Pima: 1-520-790-7262
- Yavapai, Coconino, Navajo & Apache: 928-774-1895
- Mohave, La Paz, Yuma: 1-800-782-1886
- Pinal, Gila: 1-520-836-2758
- Cochise, Graham, Greenlee, Santa Cruz: 1-520-432-2528
- Inter-Tribal Council/Region 8: 1-602-258-4822
Arkansas
- Adult Protective Services: 1-800-482-8049
- Long-Term Care Investigations (Pulaski County): 501-682-8425
- Long-Term Care Investigations (all other counties): 1-800-582-4887
- Domestic Violence 24-Hour Hotline: 1-800-332-4443
- Arkansas Long-Term Care Ombudsman Program
- Arkansas Division of Aging and Adult Services
- Arkansas Office of Attorney General
C
California
- APS Hotline: 1-833-401-0832 (enter your ZIP code when prompted)
- California Adult Protective Services
- California Long Term Care Ombudsman
- California Department of Aging
- California Courts Self-Help Center – Elder Abuse
- California Attorney General’s Medi-Cal Fraud Bureau
Colorado
- Area Agency on Aging (Denver): 1-303-480-6700
- Area Agency on Aging (all other areas): 1-866-959-3017
- Long-Term Care Ombudsman: 1-303-480-6734
- Colorado Adult Protective Services
- Colorado Long Term Care Ombudsman
- Colorado Department of Public Health and Environment, Health Facilities Division
Connecticut
- Protective Services for the Elderly (local): 1-888-385-4225
- Protective Services for the Elderly (out of state): 1-800-203-1234
- Long-Term Care Ombudsman: 1-866-388-1888
- United Way 24-Hour Help Line: 2-1-1
- Connecticut Long-Term Care Ombudsman
- Connecticut Area Agencies on Aging
- Connecticut Office of Attorney General
D
Delaware
- Aging & Disability Resource Center: 1-800-223-9074
- Delaware Adult Protective Services
- Delaware Long Term Care Ombudsman
- Delaware Division of Services for Aging and Adults with Physical Disabilities
District of Columbia
- Adult Protective Services: (202) 724-5626 | TTY: 711
- Long-Term Care Ombudsman: (202) 724-7491
- Inspector General Office: (202) 727-2540
- DC Human Services Help Line: 311
- DC Department of Aging and Community Living
- DC Department of Health
- DC Office of Attorney General
F-G-H
Florida
- Florida Abuse Hotline: 1-800-962-2873 | TTD: 1-800-453-5145
- Long-Term Care Ombudsman: 1-888-831-0404
- Elder Helpline: 1-800-963-5337
- Department of Elder Affairs – Florida
- Florida Council on Aging
Georgia
- Adult Protective Services Hotline: 1-866-552-4464 (press 3)
- Office of Regulatory Services: (404) 657-5726 or (404) 657-5728
- Long-Term Care Ombudsman: (866) 552-4464
- Georgia Adult Protective Services
- Georgia Long-Term Care Ombudsman
- Georgia Division of Aging Services
- Georgia Council on Aging
Hawaii
- Long-Term Care Ombudsman: 1-808-586-7268
- Adult Protective Services by Island:
- Oahu: 1-808-832-5115
- Maui/Molokai/Lanai: 1-808-243-5151
- East Hawaii (Hilo): 1-808-933-8820
- West Hawaii (Kau/Kona/Kohala/Kamuela): 1-808-327-6280
- Kauai: 1-808-241-3337
- Hawaii Executive Office on Aging
- Hawaii Department of the Attorney General
I
Idaho
- Idaho Commission on Aging: 1-208-334-3833
- Idaho Adult Protective Services
- Idaho Long-Term Care Ombudsmen
- Idaho Bureau of Facility Standards
- Idaho Office of Attorney General
Illinois
- Elder Abuse 24-Hour Hotline: 1-866-800-1409 | TTY: 711
- Senior Helpline: 1-800-252-8966 | TTY: 711
- Illinois Long-Term Care Ombudsman
- Illinois Department on Aging
- Illinois Office of Attorney General
Indiana
- State Hotline: 1-800-992-6978
- Indiana Adult Protective Services
- Long-Term Care Division: Indiana Department of Health
- Indiana Family & Social Services Administration, Division of Aging
- Indiana Office of Attorney General
Iowa
- Abuse Hotline: 1-800-362-2178
- Nursing Home Complaint Hotline: 1-877-686-0027
- Long-Term Care Ombudsman: (866) 236-1430
- Iowa Department on Aging
- Iowa Office of the Attorney General
K-L
Kansas
- Elder Abuse Hotline/APS (Kansas): 1-800-922-5330
- Elder Abuse Hotline/APS (out of state): 1-785-296-0044
- Long-Term Care Ombudsman: 1-785-296-3017 or 1-877-662-8362 (toll free)
- Kansas Adult Protective Services
- Kansas Long-Term Care Ombudsman
- Kansas Attorney General’s Office
Kentucky
- Adult Protection Branch: 1-800-752-6200
- Long-Term Care Ombudsman: 1-800-372-2973 | TTY: 1-800-627-4702
- Legal Helpline: 1-800-200-3633
- Kentucky Adult Protection Branch
- Kentucky Long-Term Care Ombudsman
- Kentucky Office of Attorney General
Louisiana
- Adult Protective Services: 1-800-898-4910
- Nursing Home Health Standards Complaints: 1-888-810-1819
- Long-Term Care Ombudsman: 1-866-632-0922
- Louisiana Long-Term Care Ombudsman
- Louisiana Governor’s Office of Elderly Affairs
- Louisiana Office of Attorney General
M
Maine
- Adult Protective Services Hotline: 1-800-624-8404
- Long-Term Care Complaint Hotline: 1-800-383-2441
- Maine Long-Term Care Ombudsman
- Maine Office of Aging and Disability Services
- Maine Office of Attorney General
Maryland
- Elder Abuse Hotline: 1-800-917-7383
- Nursing Home Care Licensure: 410-402-8201 or 1-877-402-8219
- Long-Term Care Ombudsman: 1-410-767-1100
- Maryland Adult Protective Services
- Maryland Long Term Care Ombudsman
- Maryland Office of Health Care Quality
- Maryland Office of Attorney General
Massachusetts
- Elder Abuse Hotline: 1-800-922-2275
- LifePath Hotline: 1-800-243-4636
- Massachusetts Long-Term Care Ombudsman
- Massachusetts Executive Office of Elder Affairs
- Massachusetts Office of Attorney General
Michigan
- 24/7 Abuse & Neglect Hotline: 1-855-444-3911
- Long-Term Care Ombudsman: 1-866-485-9393
- Michigan Adult Protective Services
- Michigan Long-Term Care Ombudsman
- Michigan Aging & Adult Services Agency
- Michigan Department of Attorney General
Minnesota
- Seniors LinkAge Line: 1-800-333-2433
- Long-Term Care Ombudsman: 1-800-657-3591
- Minnesota Office of Ombudsman for Long-Term Care
- Minnesota Department of Health
- Minnesota Office of Attorney General
Mississippi
- Elder Abuse Hotline: 1-800-222-8000
- Healthcare Facility Complaints: 1-800-227-7308
- Vulnerable Person Abuse Hotline: 844-437-6282
- Division of Aging and Adult Services: 601-359-4915
- Mississippi Adult Protective Services
- Mississippi Long-Term Care Ombudsman
- Mississippi Office of Attorney General
Missouri
- Adult Abuse & Neglect Hotline: 1-800-392-0210
- Long-Term Care Ombudsman: 1-800-309-3282
- Missouri Adult Protective Services
- Missouri Long-Term Care Ombudsman
- Missouri Attorney General
Montana
- Adult Protective Services: (844) 277-9300
- Long-Term Care Ombudsman: 1-800-332-2272
- Senior & Long Term Care Division: 1-406-444-4077
- Montana Long-Term Care Ombudsman
- Montana Senior and Long Term Care Division
- Montana Department of Justice
N
Nebraska
- 24-Hour Elder Abuse Hotline: 1-800-652-1999
- Long-Term Care Ombudsman (local): 1-800-942-7830
- Long-Term Care Ombudsman (out of state): 1-402-471-2307
- Nebraska Adult Protective Services
- Nebraska Long-Term Care Ombudsman
- Nebraska Office of Attorney General
Nevada
- Adult Protective Services (statewide): 1-888-729-0571
- Adult Protective Services (Southern Nevada): 1-702-486-6930
- Nevada Long-Term Care Ombudsman
- Nevada Aging & Disability Services Division
- Nevada Office of Attorney General
New Hampshire
- Adult Protective Services (local): 1-800-949-0470
- Adult Protective Services (out of state): 1-603-271-7014
- Long-Term Care Ombudsman (local): 1-800-442-5640
- Long-Term Care Ombudsman (out of state): 1-603-271-4375
- New Hampshire Adult Protection Program
- New Hampshire Long-Term Care Ombudsman
- New Hampshire Bureau of Elderly and Adult Services
- New Hampshire Department of Justice – Elder Abuse Unit
New Jersey
- Division of Aging Services: 1-800-792-8820
- Area Agency on Aging: 1-877-222-3737
- Long-Term Care Ombudsman: 1-877-582-6995
- New Jersey Adult Protective Services
- New Jersey Long Term Care Ombudsman
- New Jersey Division of Aging Services
- New Jersey Office of Attorney General
New Mexico
- Adult Protective Services: 1-866-654-3219 or 1-505-476-4912
- Health Facility Complaints: 1-800-752-8649
- Long-Term Care Ombudsman by Region:
- Albuquerque: 1-866-842-9230
- Las Cruces/Roswell: 1-800-762-8690
- Santa Fe/Toll-Free: 1-866-451-2901
- New Mexico Long-Term Care Ombudsman
- New Mexico Aging and Long-Term Services Department
New York
- Home Health Care Info & Complaints: 1-800-628-5972
- Nursing Home Complaint Hotline: 1-888-201-4563
- Adult Care & Assisted Living Complaints: 1-866-893-6772
- New York Adult Protective Services
- New York Office for the Aging
- New York Office of Attorney General
North Carolina
- Aging and Adult Services Hotline: 919-855-3400
- Division of Health Services Regulation (in state): 1-800-624-3004
- Division of Health Services Regulation (out of state): 919-855-4500
- North Carolina Adult Protective Services
- North Carolina Long-Term Care Ombudsman
- North Carolina Department of Justice
North Dakota
- Aging Services Division: 1-800-462-5465
- Elder Abuse Report Hotline: 1-855-462-5465 (press 2)
- North Dakota Adult Protective Services
- North Dakota Long Term Care Ombudsman
- North Dakota Office of Attorney General
O
Ohio
- Contact info by county: County Directory (PDF)
- Ohio Adult Protective Services
- Ohio Long Term-Care Ombudsman
- Ohio Department of Aging
- Ohio Attorney General
Oklahoma
- Adult Abuse Line: 1-800-522-3511
- Safe Line (Domestic Violence): 1-800-522-7233
- Oklahoma Adult Protective Services
- Oklahoma Long-Term Care Ombudsman
- Oklahoma Aging Services Division
Oregon
- Oregon Abuse Hotline: 1-800-503-7233
- Long-Term Care Ombudsman (local): 1-800-522-2602
- Long-Term Care Ombudsman (out of state): 1-503-378-6533
- Oregon Long-Term Care Ombudsman
- Oregon Division of Seniors and People with Disabilities
- Oregon Department of Justice
P-R
Pennsylvania
- Adult Abuse Hotline: 1-800-490-8505
- Department of Aging Mandatory Abuse Reporting Hotline: 1-717-265-7887
- Home Health Complaints: 1-800-254-5164
- Pennsylvania Area Agency on Aging
- Pennsylvania Department of Aging – Ombudsman Program
- Pennsylvania Office of Attorney General
Rhode Island
- Elder Protective Services: 1-401-462-0555
- Ombudsman Hotline: 1-401-785-3340 (ext. 12) or 1-401-785-3391
- Rhode Island Adult Protective Services
- Rhode Island Department of Health
- Rhode Island Attorney General’s Office
S
South Carolina
- Adult & Child Abuse Hotline: 1-888-227-3487
- Long-Term Care Ombudsman: 1-800-868-9095
- South Carolina Adult Protective Services
- South Carolina Long-Term Care Ombudsman
- South Carolina Department of Health and Environmental Control
South Dakota
- Adult Services & Aging (local): 1-866-854-5465
- Adult Services & Aging (out of state): 1-605-773-3656
- South Dakota Adult Protective Services
- South Dakota Long-Term Care Ombudsman
- South Dakota Office of Attorney General
T-U
Tennessee
- Adult Protective Services (toll-free): 1-888-277-8366
- Adult Protective Services by City:
- Knoxville: 1-865-594-5685
- Chattanooga: 1-423-634-6624
- Nashville: 1-615-532-3492
- Memphis: 1-901-320-7220
- Long-Term Care Ombudsman: 1-615-253-5412
- Tennessee Long-Term Care Ombudsman
- Tennessee Commission on Aging & Disability
- Tennessee Office of Attorney General
Texas
- Abuse & Neglect Hotline: 1-800-252-5400
- Long-Term Care Ombudsman Hotline: 1-800-252-2412
- Texas Aging & Disability Resource Center
- Texas Long-Term Care Ombudsman
- Texas Office of Attorney General
Utah
- Abuse Reporting Hotline: 1-800-371-7897
- Utah Adult Protective Services
- Utah Long Term Care Ombudsman
- Utah Division of Aging & Adult Services
- Utah Office of Attorney General
V
Vermont
- Adult Protective Services: 1-800-564-1612
- Vermont Adult Protective Services
- Vermont Division of Licensing and Protection
- Vermont Department of Disabilities, Aging & Independent Living
- Vermont Office of Attorney General
Virginia
- Elder Abuse 24-Hour Hotline: 1-888-832-3858
- Long-Term Care Ombudsman: 1-804-565-1600 or 1-800-552-5019
- Virginia Adult Protective Services
- Virginia Long-Term Care Ombudsman
- Virginia Department for Aging and Rehabilitative Services
- Virginia Office of Attorney General
W
Washington
- Washington Abuse Hotline: 1-866-363-4276
- Residential Care Services Incident Reporting: 1-800-562-6078
- Washington Aging and Long-Term Support Administration
- Washington Long-Term Care Ombudsman
- Washington Office of Attorney General
West Virginia
- 24-Hour Abuse Hotline: 1-800-352-6513
- Long-Term Care Ombudsman: 1-800-834-0598
- West Virginia Adult Protective Services
- West Virginia Bureau of Senior Services
- West Virginia Office of Attorney General
Wisconsin
- Residential Care Complaints: 1-800-642-6552
- Elder Adults-at-Risk Help Line Directory
- Wisconsin Adult Protective Services
- Wisconsin Long-Term Care Ombudsman
- Wisconsin Department of Justice
Wyoming
- Department of Health: 1-866-571-0944 (toll free) or 1-307-777-7656
- Aging Division: 1-307-777-7995
- Healthcare Facility Licensing: 1-307-777-7123
- Long-Term Care Ombudsman: 1-307-777-8735
- Wyoming Adult Protective Services
- Wyoming Department of Health, Aging Division
- Wyoming Office of Attorney General
Frequently Asked Questions
What should I do if I suspect nursing home abuse?
If there is an immediate threat to life, call 911. For non-emergency situations, contact your state’s Adult Protective Services or long-term care ombudsman using the numbers listed above. You can also consult a nursing home abuse attorney to understand your legal options.
Are these services free to use?
Many services — including Adult Protective Services investigations, long-term care ombudsman programs, and hotlines — are free. Always ask about any potential costs upfront when contacting a specific resource.
Can I report abuse anonymously?
Most Adult Protective Services agencies accept anonymous reports. Contact your state’s APS for details on their reporting policy.
What is a long-term care ombudsman?
A long-term care ombudsman is an advocate who investigates complaints about nursing homes and other long-term care facilities, works with residents and families to resolve issues, and ensures residents’ rights are protected.
How do I find out if a nursing home has a history of violations?
Use Medicare’s Care Compare tool at medicare.gov/care-compare to review health inspection reports, staffing ratings, and quality measures for any Medicare-certified nursing home.
DISCLAIMER:
This page is for informational purposes only and does not constitute legal advice. If you believe a loved one has been harmed, please contact the appropriate authorities and consider speaking with a qualified nursing home abuse attorney.